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Crisis Response Center

  • Einstein Crisis Response Center (CRC) treats mental health emergencies with psychiatric coverage 24-hours a day, seven days a week.

    Call the CRC Directly

    Einstein Crisis Response Center at Germantown
    3rd Floor – Center Tower
    Germantown Community Health Services
    One Penn Boulevard
    Philadelphia, PA 19144
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    Our Crisis Response Center provides fast, expert intake for individuals in crisis. Similar to a hospital’s emergency room, no one is turned away.

    CRC services are available to all people, regardless of health insurance coverage or ability to pay. No appointment is needed. People are seen on a walk-in basis in a safe and secure environment.

    Einstein's Crisis Response Center is:

    How it works:

    • Telephone the Crisis Response Center for urgent care advice
    • Bring your insurance card when leaving for the Crisis Response Center
    • Enter through the Germantown Community Health Services’ Emergency Department by telling the security guard that you would like to be seen at the Crisis Response Center on the third floor
    • We conduct an assessment of your health and vital information as well as mental and behavioral health
    • If needed, we facilitate the involuntary commitment process on behalf of civilians and law enforcement personnel
    • Meetings with a social worker for crisis counseling and advisement, such as for domestic abuse, are scheduled if warranted

    Referrals from the CRC

    The CRC refers each patient for continuing, community-based care based on the following factors:

    • Patient’s specific needs
    • Availability of support services, such as insurance
    • Patient’s treatment location preferences

    Mental Health and Behavioral Problems Evaluated at CRC Include:

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    Accreditation & Partnerships

    Joint commission gold seal


    • Department of Health (DOH)
    • Department of Public Welfare (DPW)
    • Division of Drug and Alcohol Program Licensure (DDAPL)
    • Bureau of Drug and Alcohol (BDAP)

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