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  • Einstein Healthcare Network Earns Award From the Studer Group

    Published: 07/16/2014


    Einstein Healthcare Network has been recognized with an Excellence in Patient Care award from the Studer Group, an outcomes-based healthcare performance improvement firm that works with healthcare organizations to help them achieve exceptional clinical, operational and financial outcomes. Einstein earned the award in the Physician Engagement category in recognition of its partnership with physicians to involve them in quality initiatives.

    The award was based on the results of a Physician Engagement survey, conducted in Fall 2013, to measure physicians and other providers’ overall sense of job satisfaction with their work lives. The survey found that the level of engagement of physicians and other providers was higher than the national average and has increased in recent years.

    “At Einstein, we have always believed that employees and physicians who are passionate about their work and committed to making a difference provide the best patient care,” says A. Susan Bernini, Chief Operating Officer for Einstein Healthcare Network. “Satisfied and engaged doctors and staff are a great source for innovative ideas that can help to enhance patient safety, efficiency and the overall patient experience.”

    The Physician Engagement survey was completed by more than 1,000 providers from a variety of Einstein campuses and locations, which had a 73 percent response rate.

    The survey measured job satisfaction by looking at the following: Quality of Care, Quality of Staff, Professional Development, Quality of Support, Quality of Services, and Ease of Scheduling inpatient and outpatient procedures, patient therapies and clinical lab and radiology tests. Results were benchmarked against approximately 118,900 providers in 126 organizations from across the country surveyed over the past two years.

    “We are honored to receive this recognition from the Studer Group,” says Bernini. “It reflects our network-wide commitment to safety, quality and service and our efforts to achieve outstanding patient, employee and physician satisfaction.”

    Einstein Healthcare Network was one of three hospitals or health systems recognized with the Studer Group’s Excellence in Patient Care Award in the Physician Engagement category, along with Tomah Memorial Hospital in Tomah, WI, and Castle Medical Center in Kailua, HI.
    The awards will be given out on August 7 at a luncheon at the Studer Group’s What’s Right in Health Care Conference.

  • Communications Team