Patient advocates act as liaisons between patients and staff to resolve problems and support patients' rights.
Advocates can help with
- Special needs or requests
- Information about services
- Emotional support
- Life support questions, including Do Not Resuscitate, medications and other end-of-life decisions known as advance directives
- Temporary housing at Hospitality House
- Notary Services
Hours & Contact Information
Einstein Medical Center Philadelphia
8 a.m. - 4:30 p.m., Monday - Friday
215-456-6334
Email: PatientAdvocates@einstein.edu to reach patient advocates for Einstein Medical Center, Einstein-Elkins Park, Germantown Community Health Services and MossRehab.
Einstein Medical Center Montgomery
8:30 a.m. - 4:30 p.m., Monday - Friday
(484) 622-7059
Email: Juanita Hill at HillJu01@einstein.edu
Belmont Center for Comprehensive Treatment
9 a.m. - 5 p.m., Monday - Friday
215-581-3715
Email: Mardi Ehlers at ehlersm@einstein.edu, Patient Advocate for Belmont Center for Comprehensive Treatment.
Willowcrest Skilled Nursing Facility
9 a.m. -5 p.m., Monday - Friday
(215) 456-4530
Email: Lynne L. Watkins-Trice, Nursing Home Administrator, at tricel@einstein.edu.
Society for Healthcare Consumer Advocacy
Einstein is a member of The Society for Healthcare Consumer Advocacy (SHCA), a not-for-profit healthcare organization dedicated to patient representatives, guest relations professionals, physicians, nurses, social workers and others employed in healthcare.