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  • Internet Access

    Wireless Internet access is available to Einstein Healthcare Network patients and their families in these locations:

    • Einstein Medical Center Philadelphia
    • Einstein Medical Center Elkins Park
    • Einstein Center One

    Patient Advocates

    Patient Advocates act as liaisons between patients and staff to resolve problems, advocate for patients' rights and help with special needs or requests.

    They can also assist with advance directives.


    • Einstein Medical Center: 8:00 a.m. - 4:30 p.m., Monday through Friday.
    • Belmont Center for Comprehensive Treatment: 9 a.m. - 5 p.m., Monday - Friday.


    Einstein Apothecary. Patients can fill their prescriptions at the apothecary, located on the first floor lobby of the Levy Building. Patients are responsible for their co-pay. Cash and debit- and credit cards are accepted.

    Please note that only new, 30-day prescriptions are filled for patients being released from the hospital.

    Pharmacy hours: 7:30 a.m. - 7 p.m. Monday - Friday

    Pharmacy phone number: 215-456-6276


    Color TV is available for rent in patient rooms for a small, daily fee, payable by cash or check. Call 215-456-6085 for help.

    Health Information on TV

    Einstein televisions air educational health programming on designated closed-circuit channels. The shows offer both general patient information and condition-specific information.


    • Einstein Medical Center and Willowcrest: Channels 9 (general information); 17 and 21 (condition-specific).
    • MossRehab: Channels 9 (general information) and 35 (condition-specific).

    A 12-minute orientation video is available in English, Russian, Vietnamese and closed captioning.


    Free local calling is available from telephones in patient rooms. Dial 9 for an outside line. To make long distance calls, patients must either call collect or use their own phone card.

    Phone cards are available for purchase in the gift shop at Einstein Medical Center Philadelphia.