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Mission, Vision & Goals

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Read about Einstein's patient satisfaction mission, vision and goals.

With humanity, humility and honor, to heal by providing exceptionally intelligent and responsive healthcare and education for as many as we can reach.

By ‘with humanity’ we mean...
with humanness and benevolence 

By ‘humility’ we mean...
with a modest view of our own importance 

By ‘honor’ we mean...
with due esteem and reverence 

By ‘heal’ we mean...
to restore physical and emotional integrity, bring into balance or provide comfort, whether for body, mind, spirit or community 

By ‘exceptionally intelligent’ we mean...
by relentlessly reaching for the most comprehensive and incisive knowledge 

By ‘responsive’ we mean...
by anticipating needs and responding in a timely manner 

By ‘as many as we can reach’ we mean...
those in the geographic and demographic communities that we serve

OUR VISION

Einstein Brilliance and Compassion

In All We Touch 

By ‘Brilliance’ we mean...
our aspiration to shine in all that we do; to have exceptional intellectual clarity and grace; to uniquely comprehend, understand and benefit from experience. 

By ‘Compassion’ we mean...
to treat with dignity and respect; to have a deep and human understanding of the feelings of others and a motivation to act to alleviate or reduce suffering. 

By ‘In All We Touch’ we mean...
at every level of our being; the internal working relationships of the organization and the individuals, populations or communities with whom we live and interact. 

Code of Conduct


A Code of Conduct is a set of standards and ideals for professional behavior. It is designed to create a mutually beneficial culture where there is a foundation of reliability and trust. It anchors the organization to its fundamental commitments day-to-day and in times of crisis. The Code of Conduct is a true benchmark for how we behave and interact as a community. It is perpetual.

RESPECT – VALUE OTHERS

  • Appreciate the differences of each individual
  • Safeguard privacy and confidentiality
  • Seek the expertise and experience of others

EMPATHY – BE WITH THEM

  • Anticipate the needs of those we serve
  • Actively seek to understand people’s feelings and intentions
  • Show those we serve that they are not alone

RESPONSIBILITY – WATCH, LISTEN, ACT

  • Protect from harm
  • Use resources wisely
  • Explore opportunities embedded in conflict

AFFINITY – NURTURE EACH OTHER

  • Mentor the growth, education, and development of others
  • Band together as a community
  • Find the humor that connects

INTEGRITY – DO RIGHT

  • Keep our word
  • Listen to all sides of the story
  • Conduct ourselves with honesty and fairness
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