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Coronavirus Information

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As our hospitals cope with large numbers of COVID-19 patients, it has become increasingly challenging to procure personal protective equipment for our front-line staff. If you can help, please check out our donation list and instructions on how to contribute. You can also post messages of support on our #EinsteinStrong gratitude page.

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Scheduling Appointments

Our physician offices remain ready to provide care including telephone and virtual visits for routine follow up care and most urgent care needs. 

For in-person exams, diagnostic workups, and interventional care, know that all operations continue with increased safety measures. 

Call your physician's office to make an appointment. They will provide guidance on the best way to obtain care.

If You Think You Might Have the Virus

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your primary care physician or other healthcare provider for medical advice. (CDC Symptom Checker.)  They will provide instructions on the steps to take.

COVID-19 testing-related questions should also be directed to your primary healthcare provider.  If you are not exhibiting symptoms, we do not recommend going to the Emergency Department to inquire about testing as this can potentially expose you to other potentially sick patients. Learn more here.

Not sure if your symptoms are a cold, flu, allergies, or COVID-19? Learn more here about the difference in symptoms.

Covid-19 Testing

Einstein Healthcare Network is currently performing COVID-19 testing at two locations:

Einstein Physicians Mayfair
7131 Frankford Avenue, 2nd Floor, Philadelphia, PA, 19135

Einstein Physicians Olney
101 East Olney Avenue, Suite C5,
Philadelphia, PA, 19120

Each location is open Monday through Friday from 8:00 a.m. to 4:00 p.m., by appointment only.

If concerned about potential COVID-19 symptoms, patients are instructed to first call their Einstein primary care physician.

A telephonic evaluation with their physician will determine whether the patient should:

  • Be referred for COVID-19 testing
  • Self-quarantine at home and treat symptoms with over-the-counter medication
  • Go to the Emergency Room

If you are referred for testing by your physician, you will be scheduled for an appointment and provided instructions about the process to be seen at the Mayfair or Olney location.

At each location, patients will enter through the back of the building to limit exposure to other patients. “Testing Area” signs are posted to help patients find the entrance, and employees are onsite to greet patients as they arrive. Please do not go to either testing site without first having a telephone evaluation from your Einstein Physician.

Current Visitor Restrictions

To ensure a safe environment for Einstein Healthcare Network patients and visitors amid the outbreak of COVID-19 in the Greater Delaware Valley, we continue to restrict visitation to Einstein Medical Center Philadelphia, Center One, MossRehab, Willowcrest, Einstein Medical Center Elkins Park, Einstein Medical Center Montgomery and all outpatient practices.

  • There is no inpatient visitation unless authorized by the clinical leadership team.
  • Visitors are now allowed in the Emergency Department at Einstein Medical Center Philadelphia and Einstein Medical Center Elkins Park. (Approved visitors/support people include the parent or guardian of a minor child, one adult requested by the patient and family members participating in end-of-life visitation.) Visitors remain restricted in the Emergency Department at Einstein Medical Center Montgomery unless authorized by the clinical leadership team. 
  • All outpatient Medical Oncology & Hematology and Radiation Oncology departments will have a zero visitor policy unless authorized by the clinical leadership team.
  • All visitors and patients will be screened. Visitors must wear masks and follow social distancing guidelines. 

While we understand the important role that family members and visitors play in a patient's healing process, our new policies (which align with many other area hospitals and health systems) aim to balance the needs of patients while maintaining a safe environment for all. Check back for updates to this policy.

Einstein In The News

Track Incidences of the Virus Across the Globe

Glossary of Terms

News about the COVID-19 pandemic can seem confusing. Here is a list of terms and definitions from the CDC to help.

Symptoms compatible with COVID-19, include subjective or measured fever, cough, or difficulty breathing.

Self-observation means people should remain alert for subjective fever, cough, or difficulty breathing. If they feel feverish or develop cough or difficulty breathing during the self-observation period, they should take their temperature, self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider or their local health department to determine whether medical evaluation is needed.

Self-monitoring means people should monitor themselves for fever by taking their temperatures twice a day and remain alert for cough or difficulty breathing. If they feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, they should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider or their local health department to determine whether medical evaluation is needed.

Self-monitoring with delegated supervision means, for certain occupational groups (e.g., some healthcare or laboratory personnel, airline crew members), self-monitoring with oversight by the appropriate occupational health or infection control program in coordination with the health department of jurisdiction. The occupational health or infection control personnel for the employing organization should establish points of contact between the organization, the self-monitoring personnel, and the local or state health departments with jurisdiction for the location where personnel will be during the self-monitoring period. This communication should result in agreement on a plan for medical evaluation of personnel who develop fever, cough, or difficulty breathing during the self-monitoring period. The plan should include instructions for notifying occupational health and the local public health authority, and transportation arrangements to a pre-designated hospital, if medically necessary, with advance notice if fever, cough, or difficulty breathing occur. The supervising organization should remain in contact with personnel through the self-monitoring period to oversee self-monitoring activities.

Self-monitoring with public health supervision means public health authorities assume the responsibility for oversight of self-monitoring for certain groups of people. The ability of jurisdictions to initiate or provide continued oversight will depend on other competing priorities (e.g., contact tracing, implementation of community mitigation strategies). Depending on local priorities, CDC recommends that health departments consider establishing initial communication with these people, provide a plan for self-monitoring and clear instructions for notifying the health department before the person seeks health care if they develop fever, cough, or difficulty breathing. As resources allow, health authorities may also check in intermittently with these people over the course of the self-monitoring period. If travelers for whom public health supervision is recommended are identified at a US port of entry, CDC will notify state and territorial health departments with jurisdiction for the travelers’ final destinations.

Active monitoring means that the state or local public health authority assumes responsibility for establishing regular communication with potentially exposed people to assess for the presence of fever, cough, or difficulty breathing. For people with high-risk exposures, CDC recommends this communication occurs at least once each day. The mode of communication can be determined by the state or local public health authority and may include telephone calls or any electronic or internet-based means of communication.

a) being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case

– or –

b) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)

Isolation means the separation of a person or group of people known or reasonably believed to be infected with a communicable disease and potentially infectious from those who are not infected to prevent spread of the communicable disease. Isolation for public health purposes may be voluntary or compelled by federal, state, or local public health order.

Quarantine in general means the separation of a person or group of people reasonably believed to have been exposed to a communicable disease but not yet symptomatic, from others who have not been so exposed, to prevent the possible spread of the communicable disease.

Conditional release defines a set of legally enforceable conditions under which a person may be released from more stringent public health movement restrictions, such as quarantine in a secure facility. These conditions may include public health supervision through in-person visits by a health official or designee, telephone, or any electronic or internet-based means of communication as determined by the CDC Director or state or local health authority. A conditional release order may also place limits on travel or require restriction of a person’s movement outside their home.

Controlled travel involves exclusion from long-distance commercial conveyances (e.g., aircraft, ship, train, bus). For people subject to active monitoring, any long-distance travel should be coordinated with public health authorities to ensure uninterrupted monitoring. Air travel is not allowed by commercial flight but may occur via approved noncommercial air transport. CDC may use public health orders or federal public health travel restrictions to enforce controlled travel. CDC also has the authority to issue travel permits to define the conditions of interstate travel within the United States for people under certain public health orders or if other conditions are met.

Congregate settings are crowded public places where close contact with others may occur, such as shopping centers, movie theaters, stadiums.

Social distancing means remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.

View the full CDC glossary

Additional Resources

Financial contributions to our COVID-19 efforts

Donate now to support critical needs for all our healthcare providers on the front-line of the COVID-19 crisis and the patients they care for through Einstein's Extraordinary Response in Extraordinary Times campaign.


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