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Safety Measures for Your Care

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If you are experiencing severe COVID-19 symptoms – intense chest pain or significant difficulty breathing, for example – please visit one of the Einstein Healthcare Network emergency departments for care. If your symptoms are milder, you can also contact your primary care physician or JeffConnect for virtual care. If you are NOT experiencing symptoms and just want a COVID test, please use testing sites other than emergency departments. There are numerous testing sites throughout the Philadelphia region, including Einstein's own facility on our Philadelphia campus. Learn more.

We're here and ready to serve our community. With COVID-19 cases rising again in our region, we are making adjustments to ensure that you continue to receive care in a safe and comfortable environment - in person or virtually. Our visiting policy has changed. Learn about our Community Testing Site. Get the latest on the COVID-19 vaccine.

Contact Your Physician > Request an Appointment Online >

Importance of Masks

Einstein has joined a national and regional public health campaign started by the Cleveland Clinic to encourage members of our communities to #MaskUp. More than 125 of the America's most trusted hospitals and health systems have come together to reinforce the steps people need to take to stop the spread of COVID-19: mask wearing, hand washing, and staying six feet apart. Learn more about the Every Mask Up campaign.

Scheduling Appointments


Our physician offices remain ready to provide care including telephone and virtual visits for routine follow up care and most urgent care needs. For in-person exams, diagnostic workups, and interventional care, know that all operations continue with increased safety measures. Call your physician's office to make an appointment or request an appointment online. We will provide guidance on the best way to obtain care.

Enhanced Safety Protocols for Surgery Patients

Because your safety is our highest priority, Einstein has developed enhanced protocols for surgery procedures. Here’s what you can expect as you prepare for your surgery.

COVID-19 Testing

Einstein Healthcare Network, in partnership with the city of Philadelphia, is currently performing COVID-19 testing at a community site on our Einstein Medical Center Philadelphia campus. Appointments are required. Learn more.


Visit our coronavirus page for a full list of resources related to the virus.
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